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Merced Animal Medical Center

Useful Information & Forms

Patient Arrival Policy

If you are new to our office, please arrive at least 15 minutes before your scheduled appointment so we can serve you more efficiently.

To allow ample time for all patients and scheduled surgical procedures, we operate by appointment. Emergency cases will always receive top priority, which is why occasional appointment delays are inevitable. Please realize that we make a sincere attempt to see each client on time.

For your own safety and to protect others, dogs must be on a leash and cats must be presented in an appropriate carrier or on a leash.

Please inform our staff before bringing animals with signs of respiratory infections (i.e. coughing or sneezing) or gastrointestinal infections (i.e. vomiting or diarrhea) into the waiting or exam areas. We will take any animal that might have a contagious respiratory or gastrointestinal illness to a separate area for evaluation and treatment, as appropriate. This helps prevent spreading serious illnesses to other pets. Thank you!

Payment Policy

Animal Medical Center offers several options to pay for health care services. If you have payment questions, please contact us at (209) 383-0434 prior to your visit.

Full payment is expected when services are rendered. For your convenience we accept cash, Discover, Visa, MasterCard, American Express, Debit Cards, Care Credit and Scratchpay. Sorry we do not accept personal checks.

Other payment options include:



A deposit is required for all patients left at the hospital for ongoing care. Upon release of your pet, you will receive an itemized receipt of medical treatments performed.


Whether it’s a routine checkup or emergency surgery, you shouldn’t have to worry about how to get the best medical care for the pet you love. That’s why we’re pleased to accept CareCredit, North America’s leading client payment program. CareCredit lets you say “yes” to treatment for your pet immediately. You can pay for it over time with low monthly payments that fit easily into your budget.

With CareCredit:

  • Enjoy low minimum monthly payments

  • Get a No-Interest Payment Plan for charges over $200.00

  • Start you pet’s treatment immediately

Learn more by visiting CareCredit or call us for details.

Ready to apply? Apply online for your CareCredit card today.

Pet Insurance

Many pet owners are now purchasing pet insurance to help them afford health care for their pet family members. We recommend the following pet insurance companies:



Please research each pet insurance company you consider, to be sure it offers the right plan for you and your pet. Keep in mind that pet insurance does not work the same as human insurance. Services provided are paid in full at the time of the visit. Pet Insurance will reimburse the client based off of a claim form. Be sure to know the steps required for your particular insurance company.

Useful Links

Indoor Cat Website

The Indoor Pet Initiative has a goal to enhance the health and welfare of companion animals worldwide. Many great health tips and articles geared towards the unique needs of indoor pets.

Animal Poison Control

A wonderful resource for any animal poison-related emergency, available 24/7/365. Also includes safety tips, articles on how to poison-proof your home, how to identify toxic and non-toxic plants and much more!

Pet Loss Resources

All of us who own a pet must some day come to terms with losing our cherished four-legged family member. Dealing with our feelings of loss can be difficult. UC Davis School of Veterinary Medicine has a comprehensive list of resources. From Pet Loss Support Hotline information to websites and printed material for you and the family.

Home Again Microchip and Recovery Services

One in three pets goes missing during it's lifetime, and without proper ID, 90% never return home. A HomeAgain Microchip with enrollment gives your pet the best chance for a happy homecoming!

American Kennel Club offers information on dog breeds, competition events, club search for training and services, dog ownership and registration and more.

University Pet Resort

University Pet Resort provides luxury pet boarding, doggie daycare, a full service grooming salon, and a self-service dog wash. They provide first rate pet care in a clean and comfortable facility so you can relax knowing your pet is on vacation too.

University Pet Resort is located next door to Animal Medical Center, at 3789 E Yosemite Ave. Merced, CA 95340.

Online Store

Click here to shop our online store!